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At 45bd, this policy covers every piece of information you share when you open an account, complete a transaction via Upay or Bank Transfer, or contact our support team. Access to this platform depends on your local law and eligible regions.
When you register and use your 45bd account, we collect the details you provide directly — your name, contact information, and the payment method you choose, including Upay or Bank Transfer. We also collect technical data your device sends automatically: browser type, IP address, session timestamps and page interaction patterns. This data helps us keep your account secure, process your transactions accurately and resolve any support queries you raise. We do not sell your personal information to third parties. Data we hold is used strictly to operate your account, verify your identity where required, and communicate with you about your account activity. If you make a deposit through Upay, the transaction reference sits in your account wallet history — visible to you and accessible to our support team when you raise a query. Retention periods follow our internal policy and any obligations that apply under relevant jurisdiction. Your use of this platform and the associated data processing is subject to the laws and eligible-region rules that apply in Bangladesh. Where third-party payment processors handle a transaction, their own privacy terms apply to that leg of the process. We flag those third-party relationships clearly rather than obscuring them.
This policy applies to data collected through your 45bd account and the services you access through it. Knowing what sits inside and outside its scope helps you understand where your rights apply and where separate terms govern.
Any information you submit during registration, login or account verification falls inside this policy. This includes your email address, contact number and any identity documents we ask you to upload as part of the account process.
Deposit and withdrawal records linked to your account — including Upay and Bank Transfer activity — are covered here. However, the payment processor handling the transfer operates under its own privacy terms for the data it holds on its side.
Data generated when you browse the 45bd site — pages visited, session length, game category selected — is collected by our platform tools. Cookie preferences you set in your browser or through our cookie notice affect what we can log from your session.
External links, game content from studios in our lobby, and third-party analytics tools each operate under their own data policies. We do not control how those parties handle data once you interact with their services directly.
Your account gives you a direct path to review and manage the personal data we hold. From the account settings area, you can check the contact details and payment methods on file — including whether your Upay number or Bank Transfer details are correctly recorded. If something is wrong, you can correct it through the account edit fields or by raising a request with our support team. Beyond corrections, you can ask us what data we hold, request a copy of your account records, or raise a concern about how your information has been used. We handle those requests through our published support channels. Response timelines depend on the nature of the request and any verification steps we need to complete first. For queries that touch on eligible-region rules or local law in Bangladesh, we may need additional context before responding. Every request is logged so you have a reference point if you need to follow up.
Open the account settings page to see the contact details, payment references and session history we hold on your profile. Check that your Upay number or Bank Transfer details are recorded correctly before making a transaction.
Use the edit fields in your account to update contact information. For changes that affect identity or payment verification, raise a request through our support channel so we can guide you through the verification steps required.
If you want to know what data we hold or how it has been used, send a query through our published support route. Include your registered account reference so we can locate your records and respond with the right detail.
For any concern about this policy — including requests to restrict processing or raise a complaint — contact us via the support route listed on this page. We log every request and follow up with confirmation once the review is complete.
If you have a question about how we handle your data, or you want to exercise any of the rights described above, these are the routes published on our platform. Use the channel that suits the nature of your query.
Open the live chat widget from any page of the 45bd site. Give your registered account reference at the start so the support team can pull up your records and handle your data query without delay.
Send a written query to the support email address published in the contact section of our site. Email works well for requests that need a written response — such as asking for a copy of your account data or raising a formal concern.
The Help Centre in your signed-in account area contains published articles on data handling, cookie settings and account security. Start there for quick answers before raising a direct support request.
Understanding the specific steps we take to secure and retain account data helps you assess whether this platform meets your standard before you commit. We apply access controls so that only the team roles that need your data for account, payment or support functions can view it. Your Upay and Bank Transfer transaction records are stored in your account wallet log — readable by you, auditable by our support staff when a query requires it.
We use session cookies to keep you logged in and preference cookies to remember your account settings. You can adjust cookie permissions through your browser settings or through the cookie notice displayed on the site. Turning off non-essential cookies does not block your access to the account or lobby.
Your account is protected by login credentials you set at registration. We recommend keeping your password unique to this account. If we detect unusual activity on your session, the platform may prompt re-verification before allowing further access to the wallet or transaction history.
We retain your account data for as long as your account is active and for a period after closure as required by applicable obligations. You can ask what retention period applies to your specific records by contacting support with your account reference.
When we update this policy, the revised version is published on this page with the effective date shown. Continued use of your account after a policy update means you have had the opportunity to review the changes. We do not send a separate notification for minor clarification edits.
These are the questions we receive most often about how this policy works and what it means for your account. If your question is not here, our support team can help through live chat or email.
We collect the information you submit at registration — name, email, contact number — and the details you add to your account over time, such as your Upay number or Bank Transfer reference. We also collect technical data your device sends automatically, like your browser type and session timestamps.
We do not sell your data. We share it only with payment processors handling your Upay or Bank Transfer transactions, and with service providers that operate parts of the platform under confidentiality agreements. Each third party handles only the data necessary for their specific role.
Open your account settings to review the contact details and payment references on file. For a full record of what we hold, send a data request via the support email published on this site. Include your registered account reference so we can locate your records promptly.
Yes. Minor contact detail changes can be made directly through the account settings edit fields. Changes that affect identity verification or payment records — such as updating a Bank Transfer account number — should be raised with our support team so the correct verification steps are followed.
This policy covers all accounts registered through the 45bd platform. Your use of the platform and the data processing described here is subject to your local law and the eligible-region rules that apply in Bangladesh. Where local regulations create additional rights or restrictions, those take effect alongside this policy.
Contact us through live chat or the support email address listed on the site. Describe the concern and include your account reference. We log every data concern formally and follow up with a written response once we have completed our review of your specific case.