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These terms set out the rules that apply when you access 45bd, use your account, place transactions, or interact with any part of the platform. Your access to 45bd and any activity on it is conditional on your accepting and following these terms, subject to applicable local law and eligible regions.
When you create an account on 45bd, you enter into an agreement governed by the terms published on this page. We may update these terms from time to time; the current version is always the one displayed here. Continued use of your account after an update means you accept the revised terms. Where a section addresses transactions — such as deposits made through Upay or Bank Transfer — the specific conditions set out in your account wallet area apply alongside these general terms. We do not override your wallet history or transaction records; those entries remain as submitted at the time of the transaction. Age eligibility and lawful access are your responsibility under your local law. We do not confirm eligibility on your behalf, and availability of the platform depends on local law and eligible regions. If you have a question about how a specific term applies to your account activity, you can reach the support team through the published contact routes listed on this page. We ask that you read each section carefully before you proceed. Payments through Upay and Bank Transfer are subject to the additional transaction conditions shown in your account deposit area, which form part of these terms.
Not every interaction with the platform falls under the same part of these terms. Account access, game-category use, transaction processing, and third-party content each sit in different parts of the policy. Knowing which section applies to your situation helps you find the right step faster.
These terms govern how you open, maintain, and close your account. Login credentials, session activity, and account suspension or closure all fall within this scope. Access depends on your local law and the eligible regions defined in the policy.
Deposits and withdrawals processed through Upay or Bank Transfer are covered by these terms and by the specific transaction conditions visible in your account wallet. Disputed or unrecognised transactions should be raised through the published support route.
Game content from studios available in the lobby — including titles from PG Soft, Spadegaming and CQ9 — is delivered under the content terms in this policy. RTP data is shown only where the game or studio exposes it; we do not publish figures independently.
Payment processors, identity verification partners, and external data providers operate under their own terms. Our terms do not extend to those services. Where a third-party term conflicts with ours, we note the distinction in the relevant account section.
These terms are not one-directional. You have clear, practical routes to review your activity, correct errors, and raise questions at any point. Your transaction history — including Upay deposits and Bank Transfer records — is accessible from the wallet section of your signed-in account. If a record appears incorrect, you can submit a correction request through the support contact form; our team will check the entry against the transaction log and respond via the channel you used to contact us. You can also request a copy of the account data we hold on you by writing to the published support address. We do not retain data beyond what is necessary for the operation of your account and the transaction audit trail. If you want to close your account or pause access, the account settings area contains the relevant options — including session limit adjustments — and the support route is available if you cannot locate the correct field. We handle all such requests in the order they arrive; we do not promise a specific response window, but we do confirm receipt.
Open your account wallet to see a full log of deposits and withdrawals, including those processed via Upay or Bank Transfer. Each entry shows the amount, date, method, and status as recorded at the time of processing.
If your registered name, mobile number, or payment method details need updating, navigate to the account settings page and follow the fields shown there. Some changes require identity verification before they are applied.
If a section of these terms is unclear, you can send a written question through the support contact form. We respond to the channel you used. We do not provide legal advice, but we do clarify how a term applies to your specific account situation.
For any action not covered by account settings — including data requests or account closure — contact the published support route directly. The request is logged and handled in sequence. No specialist channel or appointment is required.
If you have a question about these terms, a concern about your account, or a transaction dispute you want to raise formally, use the published contact routes below. We do not operate unpublished channels, and we do not accept policy questions through game-lobby chat. Every contact creates a reference you can follow up.
The main route for policy questions, account corrections, and transaction disputes. Fill in the fields shown on the contact page — include your account reference and a brief description — and we will confirm receipt and respond to the same channel.
For Upay or Bank Transfer transaction issues, the fastest starting point is your account wallet. The entry detail page lets you flag an issue directly against the transaction record, which routes it to the right team without a separate form submission.
If live chat is shown as available in your signed-in account area, you can raise a policy or account question there. Availability is shown inside the account dashboard. We do not confirm external chat hours; check what is displayed when you log in.
We hold the data you submit when you open and use your account — name, contact details, transaction history, and session records. We use it to operate your account, process transactions through Upay or Bank Transfer, and maintain the audit trail these terms require. We do not sell account data to third parties for marketing. Cookies are used on this site to maintain your session, remember your preferences, and support the security checks that run when you log in. You can manage cookie preferences through your browser settings; blocking certain cookies may affect how your account session behaves. If you want to know what data we hold, you can submit a written request through the support contact form. We respond to such requests in line with the obligations applicable to our operating regions. Requests to delete account data are handled after your account is closed; some records are retained for the duration required by the applicable transaction audit rules.
We store the account details, transaction records, and session logs you generate while using the platform. This covers Upay deposits, Bank Transfer entries, and game-session timestamps. You can request a summary via the published support route.
Session cookies keep you logged in and carry your account preferences across pages. Analytics cookies help us understand how account flows perform. You control these through your browser. Blocking session cookies will affect your login state.
We apply verification checks at login and at payment initiation. If an unusual access pattern is detected, we may temporarily restrict account actions and prompt you to confirm your identity through the method shown on the account screen.
When we update these terms, the revised version is published here with the date of change noted at the top of the page. For material changes, we send a notification to your registered contact. Continued account use after that date constitutes acceptance.
Below are the questions we receive most often about these terms and what they mean for your account. If your question is not answered here, use the support contact form to send it directly.
Yes. All transactions processed through Upay or Bank Transfer are covered by these terms alongside the specific transaction conditions shown in your account wallet. If there is a conflict between the two, the wallet-area conditions apply to the transaction detail, and these general terms apply to everything else.
If we update the terms and you do not accept the revised version, you should stop using your account and contact support to request closure. Continued use of the account after the change date is treated as acceptance of the revised terms. We do not apply changes retroactively to completed transactions.
Access depends on your local law and the eligible regions defined in this policy. We do not confirm eligibility on your behalf. It is your responsibility to ensure that using the platform is permitted under the laws that apply to you in your location.
Submit a written request through the support contact form, including your account reference. We will confirm receipt and provide a summary of the data we hold. Some records — particularly transaction audit logs — are retained for a defined period regardless of account status.
Third-party services — including payment processors and identity verification providers — operate under their own terms. Game studios such as PG Soft, Spadegaming, Bigtime Gaming, CQ9, Joker, and PlayStar supply content under separate arrangements. Our terms do not cover the internal policies of those parties.
Start from the transaction entry in your account wallet and use the flag or query option shown on that screen. Alternatively, submit the dispute through the support contact form with your transaction reference included. We log every dispute and respond through the channel you used to raise it.